Terms
These terms explain how enquiries, quotes and confirmed journeys work with Ceylon Birdeye. A page on this website is not a booking. Your written quote is the agreement for a particular trip.
Using this website
The pages describe heritage places, itineraries and vehicle types for travellers in Sri Lanka. They are written in plain language. They are not a guarantee of availability, a published tariff, or a promise that a particular guide, hotel or ticket is included.
An enquiry is not a booking
A trip-planner message, a phone call or a WhatsApp note asks us to talk. A journey is confirmed only when both sides agree in writing, which may be a WhatsApp message, on the route, the dates, the vehicle, the inclusions and the price.
Quotes
Quotes are individual. The website does not publish fixed prices, reviews, awards or a fleet inventory. If a price is not in your quote, it is not the price. Ask if something you expected is missing before you accept.
Your part
Please give an accurate group size, luggage picture and any mobility needs. Heritage sites have their own rules on dress, shoes, tickets and conduct. Travellers follow the guidance at the place itself.
Our part
We are responsible for the vehicle service we agree to provide. We are not the operator of UNESCO sites, temples, hotels, airlines or railways. We may decline a request if we cannot operate it safely or in the time you have.
Changes to these terms
If these terms change, the new text applies to enquiries made after the page is updated. A journey already confirmed keeps the terms in its quote.
Questions: +94 77 651 3500. Last updated 9 November 2026.